FIRST YEAR QUALITY GUARANTEE upon registration.
Ricardo Beverly Hills is committed to delivering The Ultimate Travel Experience by standing behind its products with its seal of quality: the First Year of Ownership Quality Guarantee. Register your RICARDO® luggage within 90 days of purchase and start enjoying the benefits that come with it. Register online at www.ricardobeverlyhills.com or mail in your registration card found inside your luggage.
The Quality Guarantee covers defects due to faulty materials or workmanship as well as damages caused by normal wear and tear (i.e. defective handles, zippers, locks, wheels), and transportation damage (i.e. by airline, hotels, etc). Should your luggage become unusable, Ricardo Beverly Hills will either repair or replace the luggage free of charge. If the luggage is to be replaced and it is no longer available, Ricardo Beverly Hills will replace it with a comparable one.
LIMITED LIFETIME WARRANTY.
Your RICARDO® luggage is protected by Ricardo Beverly Hills Limited Lifetime Warranty, under the terms and conditions of this warranty. The Warranty covers defects due to faulty material or workmanship, subject to normal conditions of use. Consequently, in case of defects covered by the warranty, Ricardo Beverly Hills will, at its sole discretion, either repair or replace the luggage free of charge. If the luggage is to be replaced and it is no longer available, Ricardo Beverly Hills will replace it with a comparable one. This warranty gives you specific legal rights, which may vary from state to state or country to country.
This warranty does not cover:
Defects caused by normal wear and tear. Moving parts and wheels will show signs of normal wear with use and may need to be repaired or replaced.
Damage caused by misuse, neglect, accidents, exposure to extreme temperatures, solvents, acids, water, or transportation damage (i.e. by airline, hotels, etc)
Damage caused by service (including repairs) performed by anyone not duly authorized by Ricardo Beverly Hills or its representatives